Core values

We are dedicated to the mission and we pride ourselves on our extraordinary responsiveness to the needs of our customers through:-

  • Integrity: Always dealing with our stakeholders and in particular with our clients and our colleagues in a fair and ethical manner, gaining trust through our actions.
  • Respecting people: By encouraging a honest, courteous, ethical, fair and equitable workplace. Understanding cultural diversity issues and valuing the views of other people is also an important component.
  • Valuing staff: By nurturing them towards providing the highest level quality service and the recognition of staff performance, encouraging and supporting career development and providing continuous learning.
  • Professionalism: To be committed to work ethics, confidentiality, impartiality and discipline.
  • Service Excellence: To be committed at every level to provide an excellent service.
  • Teamwork: To foster team spirit between all employees, departments and the Council for goal achievement.
  • Punctuality: To be committed to delivering services within the prescribed delay.